Terms & Conditions
Please read these terms carefully before booking our services
Effective Date
These Terms and Conditions are effective as of January 1, 2026, and govern your use of Daksh Cleaning Service's home and office deep cleaning services.
Payment Terms
Payment Methods: We accept cash, UPI (GPay, PhonePe, Paytm), and bank transfers upon job completion.
Payment Schedule: Payment is due immediately upon completion of services, after inspection by the customer, unless prior commercial arrangements have been agreed in writing.
Cancellation Policy: Cancellations or slot rescheduling must be communicated at least 24 hours prior to the scheduled cleaning start time to avoid a nominal service cancellation fee.
Satisfaction & Refund Policy: Your satisfaction is our primary goal. If you are not fully satisfied with any area cleaned, please notify our supervisor on-site or contact us within 24 hours of service completion, and we will reclean the area free of charge.
Service Terms
Service Scope: Our services are limited to deep cleaning, descaling, vacuuming, and sanitization of the properties as listed in the booked packages. Specialist items (such as chandelier lift cleaning, external high-rise facade cleaning, post-construction rubble removal, or marble diamond polishing) require custom quotations.
Access Requirements: Clients must provide our cleaning crew with access to the premises at the scheduled time, along with continuous access to running water and electricity.
Service Standards: We guarantee professional service delivery using certified, eco-friendly, bio-safe cleaning agents and heavy machinery operated by trained personnel.
Liability & Insurance
Property Care: Daksh Cleaning Service takes utmost care when working in your home or office. We carry comprehensive general liability coverage to secure both our clients and crew.
Damage Claims: Any claim of damage caused by our crew during service execution must be brought to our supervisor's attention immediately on-site, and reported in writing within 24 hours. Valid damage caused by crew negligence will be compensated or resolved.
Client Responsibility: Clients are requested to store away all cash, jewelry, confidential files, fragile items, and small valuables prior to the arrival of the cleaning team.
Additional Terms
Privacy: We strictly respect client privacy. All personal information collected (names, phone numbers, addresses) will be used solely for scheduling, service coordination, and invoicing as detailed in our Privacy Policy.
Governing Law: These terms are governed and construed in accordance with the laws of Maharashtra, India. Any disputes will be subject to local jurisdictions in Thane/Mumbai.
Contact Info: For questions or clarification about these terms, contact us at rohit1235shinde@gmail.com or call Rohit Shinde +91 91372 94815, Yogesh Sonawane +91 90825 50037.